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Helpful Tips

Below is a list of questions we are often asked by new students. Please don’t hesitate to reach out to us with any question you may have. We are here to help you!

Paying for School

1. What if I need help completing the FAFSA?

The Financial Aid Office is available to help you complete your FAFSA. Schedule an appointment in Navigate to get assistance.

2. How much do I get for financial aid?

Financial aid is specific to each student. October 1st of each year will open up the next academic year’s Free Application for Student Aid (FAFSA). The sooner you get this completed the better.

After you complete the FAFSA and it is processed by PPCC’s Financial Aid Office, log in to myPPCC Portal and select the Student Finance tab in the menu. Next, under My Financial Aid Information, choose Award Overview and select the academic year that you are checking. The offer(s) that you see in your Award Overview will vary if you are not enrolled as a Full Time student (taking 12 credit hours or more).

3. How do I accept grants? My awards only let me select an option for the loan.

Grants are automatically accepted for you, so there is no action required by you for grants to be accepted.

4. How do I select my refund preference?

PPCC has partnered with BankMobile to deliver your financial aid refund.  You can set up your refund preference or double check your refund preference.

Log in to myPPCC Portal and select the BankMobile icon from the Dashboard.

5. When will my financial aid pay?

This is specific to each student. Log in to myPPCC Portal and select the Student Finance tab in the menu. Next, under My Financial Aid Information, choose Award Payment Schedule and select the aid year that you are checking. This will show you the anticipated date for your awards to pay out to PPCC.

Keep in mind, this is the day it pays to PPCC not the day you will receive your refund.

Financial Aid payout will not occur until after the drop date of classes which varies for each part of term. Financial aid pays out on Mondays.

6. I changed my mind and no longer want a student loan. How do I cancel it?

You have the right to cancel all or part of your loan within 14 days of your loan disbursement. If you wish to cancel any portion of your loan, you must submit a completed and signed Loan Adjustment Form - Cancel to any PPCC Financial Aid Office requesting cancellation.

If your funds have already been paid, cancelling all or part of your loan will require you to return loan funds directly to the lender. Your lender’s information can be found at You will need to log in using your FSA ID.

7. How do I get additional student loans?

Complete the Loan Adjustment Form - Increase and return it to any PPCC Financial Aid Office requesting the funds for the desired semester.

8. What happens to my financial aid if I withdraw from a class? 

This is specific to each student.  A ‘withdraw’ from a class means that a student is still financially responsible for the class cost. Calculations are performed at the end of each semester to determine the percentage of the class that was completed. This will affect the amount due for the class that will need to be paid back to PPCC as we will have to return the funds to the government.

If a student does a ‘complete withdraw’ (withdraws from every class during a semester), they will be automatically ineligible for financial aid for the next semester of attendance and must submit an appeal for reconsideration. The student may also be liable to pay a portion of money back to PPCC.

9. Why didn’t I receive all of my financial aid?

Your financial aid is awarded with the assumption that you will enroll as a Full Time student, meaning you are registered for 12 credit hours or more. If you register for less than 12 credit hours, the award will be prorated as long as the award is high enough to prorate down.

Grants such as the Colorado Student Grant or the Federal Supplemental Educational Opportunity Grant (SEOG) will only prorate to 6 credit hours and will not award for fewer than 6 credit hours.

Student Loans and work study awards will only award at 6 credit hours or more. 

Another reason could be that you are on Financial Aid ineligibility in which case you will not receive any Financial funds


1. How do I add or drop a class?

Before adding any classes to your schedule, we always recommend meeting with an Academic Advisor to build your Academic Plan. Once you know what classes to take, there are three ways to add or drop from a class:

  1. Log in to Navigate. Go to your planner and select View/Edit Schedule. Select the dropdown menu from the top left corner of each registered class. Select Drop Course.
  2. Log in to myPPCC Portal, click on the Add/Drop Class icon on the Dashboard. Select the term. Next to action, select what you would like to do. Click Submit Changes when finished.
  3. Stop by Enrollment Services and ask to fill out a Registration Form


View class registration resources.

2. How do I know where my class is located and what day(s) it is on?

Each of our campuses and buildings have an assigned location code – i.e. Rampart Range Campus is RRC. The location code can be found in your class details.

Visit our locations and maps page to download a map of our campuses to get a closer look at where your classroom is located.

We recommend checking your class details in Navigate a day or two before your class begins in case there is a classroom change.

Day of the week code:
Monday - M
Tuesday - T
Wednesday - W
Thursday - R
Friday - F
Saturday - S
Sunday - U

3. How do I access my online class?

You will use D2L to access your classes throughout the semester. To access D2L, go to myPPCC Portal and choose My Schedule from the Dashboard icons. Check D2L on your first day of class well before your class begins.

Click the link for each class you are taking to view:

- Class syllabus
- Instructor contact information
- Required course materials
- Announcements


1. How and where do I get my textbooks?

Textbooks for the Spring 2022 and Summer 2022 semsters will be given to students free of charge! 

To receive your FREE textbooks, you must place an order for the textbooks on the PPCC Bookstore webpage or on the kiosks at the PPCC Bookstore locations. 

To order your free textbooks: 

  1. On the PPCC Bookstore webpage, select Textbooks, then Find Textbooks. 
  2. Follow the prompts to input your campus and course information and select the format of your required textbooks. 
  3. After you add all required textbooks to your cart and start to checkout, choose Financial Aid as your payment type. 

For assistance with placing your textbook order, watch this helpful step-by-step video, or view these step-by-step instructions with screenshots. Check out our Frequently Asked Questions for more information.

2. How can I get involved and meet people on campus?

PPCC's Student Life Office offers student clubs and organizations for students to get involved in. Visit the Student Clubs and Organizations page to see what might be a good fit for you.

We also have different types of weekly events sponsored by PPCC. Like our Facebook page to stay up to date on upcoming events.

3. Where do I find my student email inbox?

As a PPCC student, you will have a college email account as soon as you register for classes. It is important you check your college email account on a regular basis because you will receive time sensitive messages from Financial Aid and other departments.

After you register for classes, activate and access your student email by clicking the email icon in the student tools area of your myPPCC Portal dashboard. You will not be able to see this icon until after you register for classes.

Learn how to forward your student email account to your personal email.

Contact Enrollment Services

Email or call us at 719-502-2000

Helpful Places

Navigate myPPCC Portal Login

2021-2022 View Book

2021 PPCC Viewbook Cover

Download your copy of our viewbook to learn more about our programs and how you can find your way to rewarding careers with Pikes Peak Community College.